FREQUENTLY ASKED QUESTIONS

All orders are processed immediately. The average delivery time is between 3-8 days. After your order has been handed over to the delivery service, it depends on the country of destination how long it takes for your order to be delivered.

Unfortunately, we cannot prevent our emails from sometimes ending up in the spam box. Therefore, always check first whether the mail you are missing is there. If not, you can of course always contact us via "Contact" page.

We ship worldwide! However if you live outside of Europe, shipping might be more expensive and take longer depending on the country you live in.

Purchased items may be returned or exchanged within 14 days of the date of purchase. Return item(s) may not be worn or washed. If you are not satisfied with the fit, quality, color, or size of an item, don't hesitate to return it and choose any item in another size or color. We will gladly replace any item that you're not completely happy with. However the shipping costs are at your expense. Please contact customer support on cs@averagerob.com and mention your order number.

Our apologies! Mistakes can happen. Please contact customer support through the "Contact" page, mention your order number and we'll make sure you get the right order shipped out to you asap.

Please contact customer support asap through the "Contact" page and don't forget to mention your order number and updated addresss. 

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