All orders are processed immediately. The average delivery time is between 5-10 working days. After your order has been handed over to the delivery service, it depends on the country of destination how long it takes for your order to be delivered.
Unfortunately, we cannot prevent our emails from sometimes ending up in the spam box. Therefore, always check first whether the mail you are missing is there. If not, you can of course always contact us via support@averagerob.com.
We ship worldwide! However if you live outside of Europe, shipping might be more expensive and take longer depending on the country you live in.
International orders: Import duties, taxes and customs fees may apply for deliveries outside the EU. These charges are not included in the prices displayed on our webshop or in the shipping costs and are the responsibility of the customer.
Important for U.S. customers: Due to current U.S. import regulations, import duties, tariffs, taxes and customs processing fees may apply and can be substantial. These charges are not included in the prices displayed on our webshop or in the shipping costs and are the responsibility of the customer.
Our apologies! Mistakes can happen. Please contact customer support through email (support@averagerob.com), mention your order number and we'll make sure you get the right order shipped out to you asap.
Please contact customer support asap through email (support@averagerob.com) and don't forget to mention your order number and updated addresss.
Purchased merch may be returned within 14 days of the date of delivery. If you are not satisfied with the fit, quality, color, or size of an item, don't hesitate to return it. We will gladly refund (including the original shipping costs) any item that you're not completely happy with. Please be aware that the customer is responsible for covering the expenses associated with the return of their package.
If you want to return or get refunded for a product please contact customer service: email: support@averagerob.com (don't forget to mention your order number)
There is a legal warranty of 2 years for all products in the webshop.
There is a legal warranty of 2 years for all products in the webshop.
Yes.
First of all, thank you very much. By buying something you’re actually contributing to the production of my content.
So if you watch any of my youtube videos in the future, you actually helped me create this.
You really do. So thank you! *clap clap*
